The best in the business.
GGS Responsive Repair Performance Score: 98.5%
Delivering the Exceptional 5-Star Service Your Lab Deserves
Lab managers face numerous challenges every day, and the last thing anyone needs is downtime caused by a slow, unresponsive repair service. GGS was created to make lab gas generator repair and servicing seamless and reliable.
Understanding what it takes to keep a lab running at peak performance
GGS was founded in 2016 by Marc Townsend, a Royal Navy vet who supervised frontline nuclear and electrical engineering projects for over two decades. When Marc retired from the military, he became a field service engineering expert for one of the largest lab gas generator companies in the world.
With firsthand knowledge of the day-to-day challenges lab managers face, Marc set out to understand the mission-critical needs of strong labs, to understand their pain points, and to build GGS’ services to keep labs at running smoothly and efficiently.
Today, GGS is the largest independent lab gas generator repair and maintenance specialist firm in the country. It is also the industry’s only unbiased resource for servicing all types of lab gas generator brands and models.
Maintaining the highest standards in the industry
We are proud of our five-star customer satisfaction rating earned over the years for “one and done right” service and a reputation for being the best in the business.
In fact, our superior service is why many of the top lab gas generator brand manufacturers now rely on us to manage their day-to-day repair and maintenance service departments.
From Marc Townsend, owner
A Message from Marc Townsend
Founder & President, Gas Generator Solutions
I founded Gas Generator Solutions in 2016 after seeing how often laboratory gas systems were treated as background infrastructure - until downtime disrupted critical work.
My perspective is shaped by 23 years in Britain’s Royal Navy, where I managed frontline nuclear and electrical engineering operations, and where reliability was non-negotiable. And my time as a field service engineer at Peak Scientific involved hands-on experience supporting laboratory gas generators in complex analytical environments.
I understand what labs face on a day-to-day basis, and what it takes to keep operations running 24/7.
Gas Generator Solutions is the leading independent service and maintenance specialist for laboratory gas generators across North America. I am proud of our service-first model and our 5-Star client satisfaction rating, built on responsiveness, transparency, and results.
We support LC-MS, GC-MS, ICP-MS, and analytical laboratories by servicing all major gas generator brands. That means we help labs reduce downtime, protect data integrity, and keep instruments running reliably.
Lab gas generation is not just infrastructure, it’s critical to a lab’s success. Our commitment is to make sure your equipment runs perfectly.
To learn more, contact us at info@gasgeneratorservices.com .
— Marc Townsend
We work hard every day to earn our clients’ trust.